Valmorel FRANÇA

We would like to thank all of the team at the Petit Club au Valmorel: Aurélie, Nathalie, Nolwen, Elina, Enjah, Hortense, Justine, Julie, Tiihany, Jessyca and Lea, for taking such amazing care of Olivia. She took the introduction to ski class with you, and with ESF who we would also like to thank, she had the best week!! The skiing and the spectacle, and all the activities were perfect for her and she loved it. Thank you!!

We would like to thank the team in the Baby Club, who looked after our Charlotte for the week in such a kind way. Thank you to Océane, Claire, Clarysse, Chloé, Océane, Océane, Louise, Laura, Ambre, Pauline, Cécile, Manson and Romain!!

We highly recommend Club Med Valmorel, everyone there is just so lovely, attentive and kind. We will be back again next year for our 3rd year 🥰❄️🙏

Great stay!

We had a fantastic New Year’s Eve week at Club Med Valmorel.

Started our stay with a little hick up but the team recovered fantastically.

Our stay was up to Club Med standards and with a great New Year’s Eve party!
The hotel director (Maxime) and the team where outstanding.

The reason why I’m writing the review is cause one person stood out completely.

The Sports & Event Manager, Lucas, made our stay thoroughly wonderful. We met him last year in Les Arc, he welcomed our kids with a big hug and we saw him during our stay all over the place. He was always making the difference with his team! From starting a party at noon next to the slopes, cutting ham during a cocktail or assisting the bar team after midnight on New Year’s Eve. He was really every were and you could see the great match he has with his team and all the guests! Looking forward to see him in the future!

Also thank you to the ass restaurant manager, Guillaume, for reserving our table for the week and happy to meet Samy again (ski shop), fantastic person!

Ski, the slopes are perfect for families and groups. The domain is not huge but perfect for winter holidays with the kids. For more fanatic skiers, I would suggest other area like Les Arc or Serre Chevalier.

Food, waiting lines at the buffet were quite long and require some attention from the team.

Gaétan

We enjoyed our stay because of the skiing and our amazing instructor Serge, but we probably wouldn't go back to Club Med again for several reasons:

• The organisation of the ski school groups was a complete shambles. I had specified our preferences before the holiday but that had all been changed when we arrived and no one seemed to know what was going on. Our children (10 and 7 who had skiied before) were put with the Ourson baby group and had a tedious morning standing around before we could move them. Also we missed the beginning of our lesson because we were trying to sort it out with no one available to ask. If Club Med had just kept the groups I had chosen all would have been fine.

• The decor of the hotel is oppressive - all red and black - and looks dated and tired. Seating is uncomfortable, beds were hard and the baths took hours to fill.

• The food was excellent in places but at breakfast in particular we were disappointed. It was hard to eat healthily - most mornings the only fruit available was grapefruit or tinned. No cooked mushrooms or tomatoes. Cold porridge. The coffee is from self-serve machines and was horrible.

• It was very very busy - at lunch it was hard to find anywhere to sit to eat and we found the large numbers of people everywhere a bit much.